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Operations Dashboards

Internal Softwares

We built a comprehensive business intelligence platform using PowerBI to help Eye-Q’s operations team extract actionable insights from complex datasets through drill-through dashboards, threshold alerts, and scheduled reporting.

Jul 8, 2025

8 weeks

Data Modeling, PowerBI, Report Automation

Problem Statement

Eye-Q was collecting valuable operational and clinical data across multiple departments, but lacked a scalable tool to extract timely insights from it. Their legacy reporting system struggled with reliability and visual clarity, and teams had limited visibility into service-level metrics. Without automation and real-time analytics, data remained underutilized in critical decision-making.

Problem Statement

Eye-Q was collecting valuable operational and clinical data across multiple departments, but lacked a scalable tool to extract timely insights from it. Their legacy reporting system struggled with reliability and visual clarity, and teams had limited visibility into service-level metrics. Without automation and real-time analytics, data remained underutilized in critical decision-making.

Approach

We designed a PowerBI solution layered on optimized data models to streamline visualization across revenue, patient behavior, and service performance. Custom dashboards were built with drill-throughs, alerts, and time-based triggers. Each component was scoped for reliability, scalability, and low cognitive load. The system was integrated with scheduled email workflows to ensure timely reviews.

Solution Overview

Solution Overview

We delivered a modular PowerBI dashboard for Eye-Q’s operations team, enabling data exploration across services, geography, payment methods, and performance metrics. It included automated email alerts and trigger workflows tied to business thresholds.

Solution Overview

We delivered a modular PowerBI dashboard for Eye-Q’s operations team, enabling data exploration across services, geography, payment methods, and performance metrics. It included automated email alerts and trigger workflows tied to business thresholds.

Impact

The dashboard transformed Eye-Q’s fragmented reporting into a centralized, real-time decision support tool. Leadership now accesses service-level revenue insights, demographic breakdowns, and operational KPIs from a single platform—reducing dependency on manual reports and unlocking timely interventions at both regional and national levels.

12 revenue streams integrated

40+ drill-downs built across views

100% reduction in manual reports

12 revenue streams integrated

40+ drill-downs built across views

100% reduction in manual reports

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Or

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Throw us a challenge?

Book a call

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